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Support

Browse our support centre for answers to any questions you may have – or contact us.

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What can we help you with?

General
Support Lines & Help
Getting involved

The South East London Integrated Care System brings together local health and care organisations and local councils to design care and improve population health for residents across South East London, through shared leadership and collective action.

The Bexley Wellbeing Partnership (BWP) brings together the NHS, local authority, service providers, charities and voluntary sector organisations to design health and care services around the needs of residents. This partnership consists of 17 local health and social care organisations who have pledged their commitment to joining up how they work to improve the health and wellbeing of people in Bexley.

As the Bexley Wellbeing Partnership, we are committed to working together across the health and care system to ensure that local people and our communities are at the heart of what we do. Informing, engaging, involving and listening to local people, including people with lived experience and their families, carers, staff and seldom heard, marginalised and underserved communities, is critical to the work of the partnership.

We are committed to ensuring that voices are heard and are directly impacting on the improvements we want to make; that people feel informed and listened to and that we work together to create changes.

Talking therapy

Receive free talking therapy through the Improving Access to Psychological Therapies programme (IAPT) at Mind in Bexley. We can offer support to those struggling with low mood, frustration, depression, anxiety, sleeping difficulties that have an impact on your daily life e.g. work, relationships, family life or caring role.

You can do a self-referral at mindinbexley.org.uk

  • If you are stressed, worried or feeling down right now you can call the MIND in Bexley Wellbeing Line on 0808 196 3806 (Open Monday to Friday, 10am to 3pm)
  • You can also phone the Counselling Matters helpline which is staffed by counsellors on 0800 047 26000 (open 9am to 9pm, 7 days a week)

If you feel suicidal and you feel unable to keep yourself (or others) safe you should call 999 or attend an A&E Department (Queen Elizabeth Hospital Woolwich or Darent Valley Hospital)

If you need to speak to someone about how you are feeling, the Oxleas Crisis Line 0800 330 8590 is a 24hr telephone service for residents of Bexley, Bromley and Greenwich who may be experiencing a mental health crisis. The crisis line provides an opportunity to talk to a mental health professional about your mental health crisis. The service also provides advice and information for carers, family and friends who may know someone experiencing a mental health crisis.

At other times of crisis please contact:

  • Your registered GP surgery (Monday to Friday, 8am to 6.30pm)
  • Samaritans: call 116 123 or visit samaritans.org (24-hour service)
  • SANEline is a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers.
  • Open every day of the year from 4.30pm to 10.30pm on 0300 304 7000.
  • The Bexley Crisis Café is a safe and friendly place to come to if you are experiencing severe emotional or psychological distress. The service provides access to mental health support and advice from mental health and wellbeing professionals. Opening times: 6 pm to 10 pm from Monday to Sunday and Bank Holidays. Location: Mind in Bexley, 2a Devonshire Road, Bexleyheath, DA6 8DS
  • Further Crisis resources org.uk/help
  • Apps for depression, anxiety, physical wellbeing and eating disorders
  • Book recommendations for mental health and wellbeing
  • Mental wellbeing audioguides
  • 24-hour text support service giveusashout.org
  • Online emotional wellbeing and mental health support
  • Support (online, phone, text), resources and courses anxietyuk.org.uk Helpline: 03444 775 774 (Mon to Friday: 9.30am to 5.30pm)
  • Advice and self-help resources for anxiety, panic attacks, phobias, obsessive compulsive disorder and other anxiety-related conditions nopanic.org.uk (Helpline 0300 772 9844 Every day 10am to 10pm)
  • Support and advice
  • Support for mothers suffering postnatal illness and their families Association for Postnatal Illness
  • Pre and postnatal depression advice and support for parents PANDAS Helpline 0808 1961 776 11am to 10pm Everyday
  • Emotional support, guidance and information to anyone affected by mental illness, including families, friends and carers SANE Helpline 0300 304 7000, Monday to Friday 4.30pm to 10.30pm
  • Advice, information and support Rethink Mental Illness Advice line: 0808 801 0525, 9.30am to 4pm Monday to Friday
  • Support and advice for Bipolar, Bipolar UK

Bexley’s Community Champions programme was launched in summer 2020, in order to help us reach communities across Bexley. Our Community Champions are a vital lifeline for the BWP, and help us to disseminate information to residents about a range of support services we offer. We wouldn’t be able to reach so many people with important messages around health and wellbeing without our amazing Community Champions who are made up of everyday people living across Bexley.

Our Community Champions have their finger on the pulse of what’s going on in the borough and belong to a mix of networks, meaning we reach more and more residents with new Champion we recruit.

They help us to share details of vaccination hubs, community workshops, council meetings and a whole host of other information. Anyone living in Bexley can become a volunteer and help with distributing leaflets and posters across community settings from libraries to faith group gatherings.

We also provide information and training for Community Champions to go into community settings and talk about issues that matter to residents such as mental health support services that exist across the BWP, and can help unlock funding and resources to enable grassroots community health and wellbeing projects.

We have around 500 community champions across Bexley and we want to hear from you if you think you can also help us with our vision to improve the health and wellbeing of Bexley residents, helping them to start well, live well and age well.

For more information on how you can become a Community Champion email us at: bexleycomms@selondonics.nhs.uk

Need help with something else? Contact us directly.

What can we help you with?

The South East London Integrated Care System brings together local health and care organisations and local councils to design care and improve population health for residents across South East London, through shared leadership and collective action.

The Bexley Wellbeing Partnership (BWP) brings together the NHS, local authority, service providers, charities and voluntary sector organisations to design health and care services around the needs of residents. This partnership consists of 17 local health and social care organisations who have pledged their commitment to joining up how they work to improve the health and wellbeing of people in Bexley.

As the Bexley Wellbeing Partnership, we are committed to working together across the health and care system to ensure that local people and our communities are at the heart of what we do. Informing, engaging, involving and listening to local people, including people with lived experience and their families, carers, staff and seldom heard, marginalised and underserved communities, is critical to the work of the partnership.

We are committed to ensuring that voices are heard and are directly impacting on the improvements we want to make; that people feel informed and listened to and that we work together to create changes.

Talking therapy

Receive free talking therapy through the Improving Access to Psychological Therapies programme (IAPT) at Mind in Bexley. We can offer support to those struggling with low mood, frustration, depression, anxiety, sleeping difficulties that have an impact on your daily life e.g. work, relationships, family life or caring role.

You can do a self-referral at mindinbexley.org.uk

  • If you are stressed, worried or feeling down right now you can call the MIND in Bexley Wellbeing Line on 0808 196 3806 (Open Monday to Friday, 10am to 3pm)
  • You can also phone the Counselling Matters helpline which is staffed by counsellors on 0800 047 26000 (open 9am to 9pm, 7 days a week)

If you feel suicidal and you feel unable to keep yourself (or others) safe you should call 999 or attend an A&E Department (Queen Elizabeth Hospital Woolwich or Darent Valley Hospital)

If you need to speak to someone about how you are feeling, the Oxleas Crisis Line 0800 330 8590 is a 24hr telephone service for residents of Bexley, Bromley and Greenwich who may be experiencing a mental health crisis. The crisis line provides an opportunity to talk to a mental health professional about your mental health crisis. The service also provides advice and information for carers, family and friends who may know someone experiencing a mental health crisis.

At other times of crisis please contact:

  • Your registered GP surgery (Monday to Friday, 8am to 6.30pm)
  • Samaritans: call 116 123 or visit samaritans.org (24-hour service)
  • SANEline is a national out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers.
  • Open every day of the year from 4.30pm to 10.30pm on 0300 304 7000.
  • The Bexley Crisis Café is a safe and friendly place to come to if you are experiencing severe emotional or psychological distress. The service provides access to mental health support and advice from mental health and wellbeing professionals. Opening times: 6 pm to 10 pm from Monday to Sunday and Bank Holidays. Location: Mind in Bexley, 2a Devonshire Road, Bexleyheath, DA6 8DS
  • Further Crisis resources org.uk/help
  • Apps for depression, anxiety, physical wellbeing and eating disorders
  • Book recommendations for mental health and wellbeing
  • Mental wellbeing audioguides
  • 24-hour text support service giveusashout.org
  • Online emotional wellbeing and mental health support
  • Support (online, phone, text), resources and courses anxietyuk.org.uk Helpline: 03444 775 774 (Mon to Friday: 9.30am to 5.30pm)
  • Advice and self-help resources for anxiety, panic attacks, phobias, obsessive compulsive disorder and other anxiety-related conditions nopanic.org.uk (Helpline 0300 772 9844 Every day 10am to 10pm)
  • Support and advice
  • Support for mothers suffering postnatal illness and their families Association for Postnatal Illness
  • Pre and postnatal depression advice and support for parents PANDAS Helpline 0808 1961 776 11am to 10pm Everyday
  • Emotional support, guidance and information to anyone affected by mental illness, including families, friends and carers SANE Helpline 0300 304 7000, Monday to Friday 4.30pm to 10.30pm
  • Advice, information and support Rethink Mental Illness Advice line: 0808 801 0525, 9.30am to 4pm Monday to Friday
  • Support and advice for Bipolar, Bipolar UK

Bexley’s Community Champions programme was launched in summer 2020, in order to help us reach communities across Bexley. Our Community Champions are a vital lifeline for the BWP, and help us to disseminate information to residents about a range of support services we offer. We wouldn’t be able to reach so many people with important messages around health and wellbeing without our amazing Community Champions who are made up of everyday people living across Bexley.

Our Community Champions have their finger on the pulse of what’s going on in the borough and belong to a mix of networks, meaning we reach more and more residents with new Champion we recruit.

They help us to share details of vaccination hubs, community workshops, council meetings and a whole host of other information. Anyone living in Bexley can become a volunteer and help with distributing leaflets and posters across community settings from libraries to faith group gatherings.

We also provide information and training for Community Champions to go into community settings and talk about issues that matter to residents such as mental health support services that exist across the BWP, and can help unlock funding and resources to enable grassroots community health and wellbeing projects.

We have around 500 community champions across Bexley and we want to hear from you if you think you can also help us with our vision to improve the health and wellbeing of Bexley residents, helping them to start well, live well and age well.

For more information on how you can become a Community Champion email us at: bexleycomms@selondonics.nhs.uk